Thirsty Work Case Study: Courtyard Exeter Sandy Park

Name: Thirsty Work
Address: 25-26 Apple Lane, Exeter, Devon, EX2 5GL, GB
Telephone: 01392 877 172

Courtyard Exeter Sandy Park wanted to make drinking water easy to access throughout its hotel while cutting the waste and cost of bought-in bottles. Thirsty Work provided a guest-facing refill station in the bar and a separate still and sparkling water system for the restaurant.

Thirsty Work Case Study: Courtyard Exeter Sandy Park

hotel bedrooms: 250+
f bottles eliminated in the first year, according to the hotel: Thousands
water service areas: the bar and restaurant: 2
reusable glass bottles for restaurant service: 750ml

hotel bedrooms: 250+
f bottles eliminated in the first year, according to the hotel: Thousands
water service areas: the bar and restaurant: 2
reusable glass bottles for restaurant service: 750ml

The hotel

A busy Exeter hotel with room to rethink water service

Courtyard Exeter Sandy Park is a 250-bedroom hotel serving overnight guests, restaurant visitors and people using its ground-floor bar. The team wanted a convenient way for guests and staff to refill drinking water, while reducing the number of single-use bottles bought for bedrooms.

The Challenge

Less bottled water, better access to refills

Buying bottled water for 250 bedrooms created waste, ongoing cost and a need for storage space. The hotel wanted to offer free drinking water in its main bar area and support Marriott’s Serve360 sustainability commitments.

Reduce the use of single-use bottles in hotel bedrooms
Give guests and staff easy access to free refills
Free up valuable storage space
Serve still and sparkling water efficiently in the restaurant
Keep the presentation suited to a hotel setting

Henning was keen to work with a local business and install a free drinking water tap in their main bar area, to support Marriott’s Serve360 Sustainability and Social Impact policy and reduce the hotel’s resilience on single use plastic bottles in their 250 bedrooms. The Pura system has helped eliminate thousands of bottles in the first year, saving significant waste and cost, and has helped Henning save valuable storage space, which is at a premium. He’s very happy with the service provided and the system has worked perfectly.

H.K. Courtyard Exeter Sandy Park

The Thirsty Work Solution

Water service designed for two parts of the hotel

Thirsty Work installed a guest-facing Pura Cobra twin tap in the bar, with a tabletop drip tray and under-counter J-Class 45 unit for easy refills. In the restaurant, a BluPura Bar system provides still or sparkling filtered water in bespoke 750ml glass bottles printed with the restaurant logo.

01
Free refills in the bar

A guest-facing tap makes drinking water readily available to guests and staff.
02
Reusable sports bottles

Guests can purchase a branded bottle and refill it during their visit.
03
Still and sparkling in the restaurant

Staff can prepare either option from the restaurant’s dedicated water system.
04
Quick bottle filling

The BluPura Bar helps the team fill 750ml bottles during busy service.
05
Branded glass bottles

Reusable bottles printed with the restaurant logo make filtered water part of the table presentation.
06
Less bottled water to store

Preparing water on site reduces the hotel’s reliance on bought-in bottles and the space they occupy.

The benefits

What Courtyard Exeter Sandy Park gained

The hotel now has a refill option for guests in the bar and a separate bottled water service for its restaurant.

Thousands of bottles eliminated in the first year, as reported by the hotel
Less waste and expenditure associated with bought-in bottles
Free drinking water refills for guests and staff
Still and sparkling water ready for restaurant service
Reusable bottles carrying the hotel’s branding

The installation in pictures

Pura Cobra twin tap installed for guest refills
Branded reusable bottles for restaurant guests
The hotel bar and water service area
The refill station in Courtyard Exeter Sandy Park’s bar

You too can benefit.

Whether you want guests to refill their own bottles or your team to serve branded still and sparkling water, Thirsty Work can help you find a system that fits your hotel.

Call us on 01392 877 172