Water Dispensers are most common in offices, kitchens and communal areas throughout the UK, delivering chilled, hot or sparkling water on demand. One common question among potential buyers is often: “how long will this water dispenser last?”.
Knowing how long you can expect your water dispenser to run smoothly lets you budget for maintenance costs and understand when you might need to replace or upgrade.
Water dispensers typically last anywhere from around 5 to 10 years, with high-quality or professionally maintained units potentially reaching 15 years or more in ideal conditions. However, this isn’t a fixed number, the real lifespan depends on how often the dispenser is used, the water quality it processes and how well it’s looked after.
1. Build Quality of Dispenser
The water dispenser itself plays a big role in how long it will last. Higher-end models from reputable brands using quality internal components and rust-resistant tanks will last far longer than bargain bin models with lower-quality materials. Well-built water dispensers with industrial-grade cooling and heating elements are also more durable.
2. Intended Usage
Heavy-duty water dispensers serving multiple people daily will wear faster than occasional home-use units.
3. Water Sources and Hardness
Water hardness levels vary throughout the UK, with some areas having higher concentrations of natural minerals like calcium and magnesium in their tap water. This “hard water” will build up inside your water dispenser’s pipes, heaters, and cooling elements over time, particularly if you aren’t regularly changing the filters or descaling the machine.
4. Maintenance Schedule
How you maintain your machine is by far the biggest factor influencing dispenser lifespan. Clean, sanitised machines that receive fresh filters on time will avoid premature component wear and continue operating smoothly. Preventative maintenance can greatly increase the lifespan of your water dispenser.
The most common types of water dispensers:
Point-of-Use Dispensers: Bottled water dispensers tend to fall on the lower end of lifespan at around 5–8 years. These units require regular bottle replacement and sanitation to prevent bacteria growth.
Plumbed-In Water Dispensers: Machines connected directly to your water source (provided you use high-quality filters) can often reach 7–10+ years with proper care and maintenance.
Commercial-grade water dispensers with advanced filtration systems and routinely serviced by professionals can keep humming along past the decade mark.
Of course, no water dispenser lasts forever. Even with proper maintenance, internal components wear down after years of use. Signs you may need a new water dispenser include:
If your dispenser starts showing these signs despite regular maintenance, it may be time to bite the bullet and upgrade to a newer model.
No matter which water dispenser you choose, there are steps you can take to get maximum lifespan out of your machine:
Maintain a Cleaning Schedule: Regular filter changes and machine sanitisation will prevent major repairs and prolong your dispenser’s lifespan.
Install a Quality Filter: A quality filter protects the internals of your machine from sediment and particles that could cause damage.
Consider a Servicing Plan: Many suppliers, such as ourselves at Thirsty Work, offer annual or bi-annual servicing plans. A professional engineer will visit your premises to replace filters and deep clean your machine, returning it to optimal condition every year.
Test Your Water Quality: Stay on top of any changes to water taste or appearance. This can help you catch issues before they become serious.
Like any office appliance or piece of equipment, a water dispenser won’t last forever. However, a well-built machine in the right environment can easily provide 5–10 years of service with proper care. Utilising preventative maintenance by changing filters regularly and having your water dispenser serviced annually by a professional can help catch issues before they become serious. By keeping your water dispenser clean and your filters fresh, you’ll guarantee great tasting water for longer.